Return & Refund Policy

A MAN Return Policy

At A MAN, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we offer a hassle-free 14-day return policy for a refund or exchange, provided that the following conditions are met:

1. Unused Condition: The product must be in its original, unused condition. It should not have been worn, washed, or altered in any way.
2. Intact Tags: All tags, labels, and original packaging must be intact and undamaged.
3. Within 14 Days: Returns must be initiated within 14 days of the delivery date. We are unable to accept returns beyond this period.

Return Process:

1. Initiate Return: To initiate a return, please contact our customer service team at [contact email/phone number]. Please provide your order number and the reason for the return.
2. Approval and Instructions: Once your return request is approved, you will receive detailed instructions on how to return the item.
3. Packaging: Please ensure that the item is securely packaged to prevent damage during transit. We recommend using the original packaging if possible.
4. Return Shipping: Customers are responsible for the return shipping costs unless the return is due to a defect or an error on our part.
5. Inspection and Processing: Upon receiving the returned item, our team will inspect it to ensure that it meets our return policy criteria. Once approved, refunds or exchanges will be processed promptly.

Refunds and Exchanges:

1. Refunds: Refunds will be issued to the original form of payment used for the purchase. Please note that shipping charges are non-refundable.
2. Exchanges: If you prefer an exchange, please specify the desired item and size. Exchanges are subject to availability.

Exceptions:

1. Final Sale Items: Items marked as final sale are not eligible for return or exchange unless they arrive damaged or defective.
2. Hygiene Products: For hygiene reasons, certain products such as underwear and socks are not eligible for return or exchange unless they are in their original, unopened packaging.

Thank you for choosing A MAN. If you have any further questions or concerns regarding our return policy, please don't hesitate to contact us. Your satisfaction is our priority.